Carrier collateral
This page keeps the campaign purpose, public disclosure language, opt-in path, and sample messages easy for reviewers to inspect.
Hakol Kaan sends SMS/MMS messages from Hakol Kaan's own phone number to customers who have opted in. Hakol Kaan provides a messaging-first shopping, ordering, ride-request, voicemail-forwarding, daily-publication, customer-care, transactional update, message-credit, and promotional/sponsored-offer service. After opting in, users can text supported commands to search grocery/store items and Amazon items, receive store menus, item search results, item information, availability, pricing, cart details, order and checkout confirmations, delivery/order updates, ride options and ride updates, voicemail notifications and voicemail recordings, requested daily publications, news updates, payment/setup and message-credit notices, report confirmations, and customer support replies.
Hakol Voicemail is an optional subscription service within Hakol Kaan. Subscribers configure their own mobile carrier's call forwarding to send their unanswered calls to Hakol Kaan's voicemail number. When a caller leaves a voicemail, Hakol Kaan sends the subscriber an SMS/MMS notification containing the caller's number, the time of the call, and a secure link and access code to listen to or download the recording. These messages are sent only to the subscriber's own number, only for calls forwarded from that subscriber's own line, and only while the subscription is active. Subscribers also receive related account notices such as subscription confirmations, renewal and payment notices, and lapse or cancellation notices.
Hakol Yomi is an optional daily-publication service within Hakol Kaan. Users text the name or number of a publication they want, and Hakol Kaan replies with that day's issue as an MMS attachment. Publications include daily and weekly community newsletters and bulletins. Issues are sent in response to a user's request, and users choose which publications they want and when they want them.
Hakol News is an optional news-update service within Hakol Kaan. Users choose to receive news updates and can select the topics or categories they want. Hakol Kaan then sends news headlines and summaries by SMS/MMS, which may include local, community, weather, and general news. News updates are sent only to users who have chosen to receive them, users can change their selected topics at any time, and users can stop news updates without leaving the rest of the Hakol Kaan service.
If a person texts Hakol Kaan before opting in, Hakol Kaan may send a one-time welcome message explaining how to opt in by replying START. No recurring customer-care, transactional, order-related, ride-related, voicemail-related, publication-related, news-related, message-credit, promotional, or sponsored messages are sent unless the user opts in.
Promotional or sponsored messages are sent by Hakol Kaan from Hakol Kaan's number and may include sponsored offers from participating grocery, household, retail, and local-service merchants. Sponsored messages are clearly labeled, such as "Paid Ad:" or "Sponsored:". Participating merchants do not receive users' phone numbers, SMS/MMS opt-in data, or text messaging consent for their own marketing. Voicemail recordings, voicemail metadata, publication requests, and news preferences are never shared with merchants or advertisers and are never used for marketing. Consent is not a condition of purchase.