Terms
Terms of Service.
These terms explain the Hakol Kaan SMS/MMS ordering and messaging program.
Last updated: October 28, 2026.
- Program description. Hakol Kaan provides an SMS/MMS ordering, ride request, voicemail-forwarding, daily-publication, news-update, customer-care, and promotional messaging service. Users may text to search for items, request prices, add items to carts, receive confirmations, request ride options, receive voicemail notifications and recordings, request daily publications, receive news updates, receive support replies, and receive Hakol Kaan promotional or sponsored offers.
- Opt-in. By texting START to +1 (929) 297-9785, you agree to receive recurring promotional, sponsored, transactional, and customer-care SMS/MMS messages from Hakol Kaan. Messages may include onboarding, store menus, item search results, cart and order confirmations, delivery and ride updates, voicemail notifications and voicemail recordings, requested daily publications, news updates, payment/setup and message-credit notices, support replies, and promotional or sponsored offers. Consent is not a condition of purchase.
- Consent records. Hakol Kaan may keep records of opt-in source, consent time, opt-out status, and related message logs to operate the messaging program and provide proof of consent when required.
- Message frequency. Message frequency may vary based on your actions, orders, rides, support needs, and promotional activity.
- Message and data rates. Standard message and data rates may apply for any messages sent to you from us and from you to us. If you have questions about your text or data plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.
- Opt-out. You can cancel SMS/MMS messages at any time by replying STOP to +1 (929) 297-9785. After you send STOP, we will send one final confirmation that you have been unsubscribed. After that, you will no longer receive messages from this number unless you opt in again. Stopping messages also stops voicemail notifications, daily publications, and news updates, because all are delivered by SMS/MMS.
- Help. For help, reply HELP or email support@hakolkaan.com.
- Eligibility. You must be at least 18 years old and able to enter into a binding contract to use Hakol Kaan. You agree to give accurate signup information, keep it current, and keep access to your phone number and account secure. You are responsible for all activity under your account, including anyone you let use your number.
- Hakol Voicemail. Hakol Voicemail is an optional paid subscription. You enable it by setting your own mobile carrier's call forwarding to send your unanswered calls to the Hakol Kaan voicemail number, and you are responsible for configuring and removing that forwarding on your own line. When a caller leaves a message, we send you an SMS/MMS notification with the caller's number, the time, and a secure link and access code to listen to or download the recording. Notifications are sent only to the subscribing number and only while the subscription is active. Recordings are stored so you can retrieve them and may be deleted after the retention period described in our Privacy Policy, or earlier on request. Hakol Kaan depends on your carrier's forwarding and on network delivery, and does not guarantee that every call will be forwarded, recorded, or delivered.
- Hakol Voicemail is not a phone line and does not support 911. Hakol Voicemail is NOT telephone service and is NOT interconnected VoIP. It cannot be used to place calls, and it CANNOT be used to reach 911 or any emergency service. It does not transmit your location to any emergency responder. Always use your regular mobile phone or a traditional phone line for emergencies. Hakol Voicemail is not a replacement for your primary telephone service. The Hakol Kaan voicemail number is part of the service; you do not own or purchase that number and it is not portable to another provider.
- Recordings and recording-consent laws. Voicemails are created by you and your callers, and you are responsible for that content. Laws on recording calls and messages differ by state and country, including one-party consent and all-party (two-party) consent rules. You are responsible for complying with the law that applies to you and to your callers, including giving any notice or obtaining any consent your jurisdiction requires. Do not use Hakol Voicemail to record anyone where doing so is unlawful. You represent that you have the rights needed to store and process the content that passes through your account.
- Hakol Yomi daily publications. Hakol Yomi delivers daily and weekly community publications on request. You text the name or number of a publication and we reply with that day's issue as an MMS attachment. Publications are produced by their own publishers, and Hakol Kaan does not write, edit, endorse, or guarantee their content. Availability depends on the publisher releasing an issue; when a current issue has not been published yet, we may send the most recent available issue and say so.
- Hakol News. Hakol News is an optional news-update service. You choose to receive news updates and select the topics you want, and we send headlines and short summaries by SMS/MMS. News is gathered from third-party news sources and publishers; Hakol Kaan does not write, edit, endorse, or guarantee the accuracy, completeness, or timeliness of any headline, summary, or linked article, and news is provided for general information only. You can change your topics at any time, and you can stop news updates without leaving the rest of the Hakol Kaan service.
- Hakol Kaan acts as your purchasing agent. When you ask us to buy an item, you appoint Hakol Kaan as your agent to purchase that item from the store on your behalf and at your direction. You are the buyer and the owner of the item. Hakol Kaan does not buy the item for its own account, does not hold it for resale to you, and does not sell it to you. We select no item on our own initiative: we buy only what you ask us to buy, in the quantity you ask for, from the store you choose. We may identify you to the store as the person we are buying for. By replying START, and by each later request to buy an item, you authorize us to act as your agent for that purchase. This authorization is given before we buy anything for you.
- What you pay us. For each item we buy as your agent, you reimburse us the exact amount the store charged for that item, including any sales tax, shipping, or fees the store charged us, and you pay us a separate service fee for the work of placing and managing the order. The service fee is our only compensation; we do not add any amount to the store's own price for the item. The amount you reimburse and the service fee are shown to you separately before you confirm, and both appear separately on your receipt. Hakol Kaan may also charge for message credit, ride requests, voicemail subscriptions, applicable taxes, and payment processing fees. Prices can change before checkout or ride request confirmation, because the store sets the item price, not us. Voicemail subscriptions renew on the terms disclosed when you sign up and can be canceled by replying to the cancellation instructions or by contacting support.
- Orders and third-party services. Hakol Kaan may use third-party stores, delivery services, payment processors, SMS/MMS providers, and ride providers to process requests. Because we buy as your agent, the sale of the item is between you and the store, and the store's own policies apply to inventory, substitutions, cancellations, delivery windows, returns, warranties, and refunds. We will pass on and help you use any refund or return right the store gives, but we are not the seller of the item and do not warrant it.
- Promotional messages and ad labels. Promotional or sponsored messages are sent by Hakol Kaan from Hakol Kaan's number. Consent to promotional messages is not a condition of purchase. Paid placements, sponsored offers, or paid recommendations must be identified clearly, such as with "Paid Ad:" or "Sponsored:" at the start of the message or placement.
- Advertiser standards. Participating stores and advertisers are responsible for truthful, lawful, and substantiated offers. Hakol Kaan may reject or remove ads for prohibited, misleading, unsafe, or inappropriate content, including adult content, hate or harassment, firearms, alcohol, tobacco, cannabis or illegal drugs, gambling, high-risk financial products, debt relief, credit repair, cryptocurrency or investment promotions, lead generation, or unsolicited real-estate solicitations.
- Website advertising requests. Advertisers may submit a daily search ad, choose an available date and placement type, set up payment through Stripe, and consent to receive SMS/MMS updates about that ad request. A submission does not guarantee acceptance or availability. Daily search ads are charged only after Hakol Kaan approval.
- No transfer of SMS consent. Your SMS/MMS opt-in data and text messaging consent are not sold, rented, traded, transferred, or shared with advertisers, affiliates, or third parties.
- Acceptable use. You may not use Hakol Kaan to send unsolicited marketing or spam, to harass, threaten, defraud, or impersonate anyone, to distribute unlawful, infringing, or harmful content, to violate carrier or messaging (A2P/10DLC) rules, or to resell the service without our permission. You may not attempt to disrupt, reverse-engineer, or gain unauthorized access to the service. We may suspend or terminate an account that breaks these rules, with or without notice.
- Cancellation, suspension, and termination. You can cancel a paid subscription at any time; cancellation stops future renewals and takes effect at the end of the current period. You may ask us to delete your account and data at any time. We may suspend or end the service, or your account, if you breach these Terms, if a provider, carrier, or law requires it, or on reasonable notice where that is possible.
- Availability and no guarantee of delivery. We work to keep Hakol Kaan running reliably, but we do not guarantee uninterrupted or error-free service, and we do not guarantee that any message, order update, ride update, voicemail notification, recording, or publication will be delivered, delivered on time, or delivered at all. Delivery can be delayed or fail because of carrier issues, network filtering, provider outages, or maintenance. Do not rely on Hakol Kaan as your only means of receiving time-critical communications.
- Support. Help we give by text, email, or phone is a courtesy. We do not promise to answer every message or to resolve every issue within any particular time. Some replies may be generated automatically. Nothing in a support reply changes these Terms or our prices.
- Changes to or discontinuation of the service. We may change, limit, suspend, or discontinue Hakol Kaan or any part of it. If we discontinue a paid service entirely, we will give reasonable advance notice by text, email, or a notice on this website, and notice is effective when sent or posted. Before that date you are responsible for saving anything you want to keep, including voicemail recordings, and for dialing your carrier's cancel-forwarding code so your calls return to your own phone. We may act immediately and without notice where a provider, carrier, payment processor, or law requires it.
- Your content and our content. You own your account data and your voicemail content. Hakol Kaan, including its software, design, and the content we provide, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service for its intended purpose.
- Disclaimers. HAKOL KAAN IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, secure, or error-free, or that any notification, price, delivery estimate, or publication will be accurate or timely.
- Limitation of liability. To the maximum extent permitted by law, Hakol Kaan will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or communications, arising from or related to your use of or inability to use the service. You acknowledge that messages, orders, rides, voicemails, and notifications may be delayed, misdelivered, or fail, and you accept the risk of relying on the service for time-critical or business-critical communication. Our total liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim or US $50, except where that limit is not permitted by law. Nothing here limits liability for gross negligence, willful misconduct, or anything that cannot be limited under applicable law.
- Indemnification. You agree to indemnify and hold Hakol Kaan harmless from claims, losses, and expenses, including reasonable legal fees, arising from your content, your use of the service, or your breach of these Terms or of any law or third-party right.
- Disputes and arbitration. Please read this section, because it affects how disputes are resolved. Except as noted below, you and Hakol Kaan agree that any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association, and not in court. You may still bring a qualifying individual claim in small-claims court. Disputes are resolved only on an individual basis; you and Hakol Kaan waive any right to a jury trial and to take part in a class, collective, or representative action. You may opt out of this section by emailing support@hakolkaan.com within 30 days of first accepting these Terms, in which case disputes are handled by the courts named below.
- Governing law and venue. These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to the arbitration section above, the state and federal courts located in New York have exclusive jurisdiction and venue over any dispute, and you consent to that jurisdiction to the extent permitted by law.
- General. If any provision of these Terms is unenforceable, the rest stays in effect. Provisions that by their nature should survive termination, including content responsibility, disclaimers, limitation of liability, indemnification, and arbitration, do survive. We are not liable for delays or failures caused by events beyond our reasonable control, including carrier outages, network filtering, acts of God, or government action. We may assign these Terms or transfer the service, in whole or in part, including through a sale of the business, without your consent; you may not assign them without ours. These Terms and the Privacy Policy are the entire agreement between you and us about the service. Our failure to enforce a right is not a waiver of it.
- Privacy. Please review our Privacy Policy at https://www.hakolkaan.com/privacy.
- Changes. We may update these Terms. Updates will be posted on this page, and for material changes we will give reasonable notice before they take effect. Continued use after the effective date is acceptance. If the subject matter of the messaging program materially changes, we may request renewed consent where required.